Agent template · Support
Reply to every review and comment, in your voice
Replies show customers you're listening, and they help with local search. This agent drafts a reply to each new review and comment: specific thanks for praise, a calm apology and a way forward for complaints.
How it works
- 1
Connect your social accounts and review sources.
- 2
Each week the agent drafts replies to everything still waiting.
- 3
You approve them all in one go in Needs you.
- When it runs
- Every week
- Works with
- Reviews and comments, Social media
- You fill in
- Day, Time, How you like to reply
Why it helps
- No review left unanswered
- Complaints are handled calmly and taken off the public page
- Matches the way you already reply
Thanks so much, Aisha! So glad the balayage turned out exactly how you wanted. See you in eight weeks 💛
What the agent is told
No black box: these are the instructions it starts with, and you can change any of them. Anything it writes for someone else waits for your approval until you say otherwise.
Set up “Review and comment replies” in two minutes
Create a free account, fill in a few blanks, and it starts working.